Will I be able to download updates in the future if I buy now?
Yes, all updates are free to download as long as your license is active.
What happens after my license expires?
If you want to continue receiving updates, you can renew your license for additional cost. Otherwise, you can continue using the software on your site.
How much does it cost to renew my license?
$49 for Standard License and $129 for Developer License every 12 months.
Is the source code encrypted?
No, you have 100% access to the source code.
Can I modify the software to meet my requirements?
Yes, you can do whatever modifications that you wish as long as the credit lines (mooSocial and CakePHP) stay intact in the source code.
Do I need to have any mooSocial branding on my site?
Absolutely not. Unlike other prodducts, we do not force you to have our branding on your site
Do you offer custom service?
Yes, we do provide custom theme & development service. Please contact us for more details
What payment methods do you accept?
Currently, we accept Paypal, Visa/Master card (via Paypal), Western Union and MoneyGram
Is it easy to translate the software?
Yes, very easy. All the language strings are in a single language file. You can also install a third party software to make your translation even easier.
What are the server requirements?
Minimum:
- PHP 5.2.8 with short tags enabled or PHP 5.4+
- MySQL 5+
- PHP extensions: MySql PDO, GD2, Curl, libxml, exif, zlib (if you need to export theme)
- Magic quotes must be disabled
- Memory Limit: 128M+
- Apache server with mod_rewrite
Do you offer trial version?
We do not have a trial version at the moment. Please test it on the demo site as much as you need.
Can I redistribute or resell mooSocial?
No, you are not allowed to redistribute or resell mooSocial in any way.
What is your refund policy?
You will be refunded only if we cannot get mooSocial installed properly on your server within 7 days so make sure you test everything on the demo site and happy with it before you buy.
Can I extend my support service?
Yes, support service can be purchased for $99/month.
1- Does Moosocial is a multilanguage platform? Or rather is it possible to set more than 1 language at time?
2- Is chat included on release package? Cause I saw the chat as add-on and I can use it on this community.
3- Does it's possible to have a different access level such as super admin, user plus, basic user and so on?