MooChat Support

Is anyone supporting MooChat paid version? I have had a ticket open for installation for over 24 hours and zero response.

Basic on 09/01/17 at 00:10 in mooSocial plugins

Your problem is related to ssl and you can solve it by following our guide : https://community.moosocial.com/topics/view/1582/how-to-use-ssl-with-moochat

on 09/01/17 at 06:29

2 Answer(s)

Hi,

We saw your ticket, we are checking and will tell you know asap.

Thanks,

Kent,

Basic on 09/01/17 at 00:50

My problem is not related to SSL. I don't think the js is listening on port 3000.

Basic on 09/01/17 at 07:14

In this case , you need to open port 3000 with your firewall .
In case your firrewall is using iptable ( and your server setup with ubuntu) , hope that it will help you : https://www.digitalocean.com/community/tutorials/how-to-set-up-a-firewall-using-iptables-on-ubuntu-14-04 and https://help.ubuntu.com/community/IptablesHowTo

on 09/01/17 at 22:20